Last updated: February 05, 2024
Welcome to Kyeni Ensemble. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our Service. By accessing or using our Service, you agree to the terms of this Privacy Policy.
Definitions
For the purposes of this Privacy Policy:
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Kyeni Ensemble, LLC (“Kyeni Ensemble”) with main office at 5557 Urbana Pike #1104, Frederick MD 21704 USA.
Website refers to Kyeni Ensemble, accessible from https://kyeniensemble.com
Application means the software program (Kyeni Ensemble mobile App) provided by the Company downloaded by you on any electronic device.
Service refers to the Application or the Website or both.
Seller refers to any individual or entity selling books through our platform.
Buyer refers to any individual or entity making purchases through our platform.
Goods and items refer to books.
Types of Data Collected
Personal Data: When you register an account, make a purchase, or communicate with us, we collect basic personal information such as your name, email address, phone number and shipping address.
If you are a seller on our Service, we may collect additional information such as your business name, business verification documents, contact information, and banking details for payment processing. Sellers may upload photos of items listed on our Service and may choose to provide additional information on their profiles, such as a profile picture or a biography.
We collect information related to your transactions on the Service, including the goods you purchase, sell, or inquire about, order details, and shipping information. We may collect information exchanged through our communication channels, including messages between users.
Usage Data: Usage data is collected automatically when using the Service. We may collect information about how you interact with our Service, including your browsing history, search queries, IP address, device information, and cookies.
Information from Third-Party Social Media Services
If you decide to register through or otherwise grant us access to a third-party social media service, we may collect personal data that is already associated with your third-party social media service’s account, such as your name, your email address, and your activities associated with that account.
You may also have the option of sharing additional information with the Company through your third-party social media service’s account. If you choose to provide such information and personal data, during registration or otherwise, you are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.
Use of Your Personal Data
We use your information to facilitate transactions, provide customer support, and enhance our Service. We may use your contact information to communicate important updates, transaction confirmations, and relevant information about our Service.
Your information may be used to personalize your experience of our Service, including recommendations based on your preferences. We analyze user data to improve our Service, track user behavior, enhance user experience, and address technical issues.
Your information may be used to prevent fraud, enforce our policies, and comply with legal obligations.
Disclosure of Your Personal Data
We may share your information with third parties in the following circumstances:
- With sellers to facilitate transactions and fulfill orders.
- With service providers who assist us in operating our Service, processing payments, and delivering services.
- We may share information with third-party service providers for purposes such as payment processing and analytics.
Law Enforcement
Under certain circumstances, the Company may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose your personal data in the good faith belief that such action is necessary to:
- Comply with a legal obligation.
- Protect and defend the rights or property of the Company.
- Prevent or investigate possible wrongdoing in connection with the Service.
- Protect the personal safety of users of the Service or the public.
- Protect against legal liability.
With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If you interact with other users or register through a third-party social media service, your contacts on the third-party social media service may see your name, profile, pictures, and description of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you and view your profile.
Retention of Your Personal Data
The Company will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Cookies and Tracking
We use cookies and similar technologies to track user preferences and improve our services. Users can manage cookie preferences in their browser settings.
For more information about the cookies, we use, purpose and your choices regarding cookies, please visit our Cookie Policy at Cookie Policy.
Links to Other Websites
Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Security of Your Personal Data
We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We strongly advise not to share sensitive personal information on your account, message chats or emails.
Delete Your Personal Data
You have the right to access, update, or delete your personal information. You can manage your preferences and communication settings through your account settings. You may also opt out of receiving promotional emails from us.
You may also contact us to request access to, correct, or delete any personal information that you have provided to us. Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so.
Children’s Privacy
Our Service is not intended for children under the age of 13. You are required to be 18 years and older to use our Service. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal data from anyone under the age of 13, we take steps to remove that information from our servers.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our website.
By using our Service, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
- Email: support@kyeniensemble.com
- Mail: Kyeni Ensemble, LLC. 5557 Urbana Pike #1104, Frederick MD 21704 USA
- Or by visiting this page on our website: https://kyeniensemble.com/contact