Welcome to Kyeni Ensemble. Below are our shipping guidelines and rules.
Kyeni Ensemble does not store sellers’ items or ship items on behalf of the sellers. The sellers stock their items and are responsible for shipping items to the buyers once sold.
Sellers are supposed to ship items within 3 days(72 hours) after the buyer places the order. If you are not able to ship within this timeframe, please notify the buyer.
Sellers can ship items to buyers through their preferred shipping couriers. You can use new shipping boxes or envelopes or recycle existing ones. If you choose to recycle, please make sure they are in good shape. For example, they should not be torn, and there should be no address or shipping labels from previous recipients.
If you have any questions about shipping, please contact us at Contact us page, or email us at: support@kyeniensemble.com
